How do I downgrade or cancel my account? Follow Please send us an email (firstname.lastname@example.org) and we will process your request promptly. In the near future this process will be automated through the interface. Related articles What happens to my videos and collections after I cancel my membership? How do I upgrade my account? Do you have a cover and label template for the DVD and Blu-ray packaging? How do I update my Credit or Debit Card? What happens to my content if I don’t renew my account or fail to correct a declined payment? Comments 0 comments Please sign in to leave a comment.